Customer Service
- Shipping & Delivery
- Tax & duties
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Tax & duties
- Privacy & Security
- Kim's Sports is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with our privacy statement. Kim's Sports may change this policy from time to time by updating this page. You should check Privacy Policy from time to time to ensure that you are happy with any changes.
- Returns & Replacements
- Ordering
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Please see instructions below which guide you through how to complete an order on this website:
- Search for products by selecting the categories from the navigation menu at the top of the website.
- Select products that you are interested in by clicking then and the system will display a full description and images of the product.
- Add the quantity of products by changing the number (the system defaults to 1) and then click add to cart.
- You can continue to shop for other items and add the to the same order and pay for them all at the same time.
- You will notice that the products are added to the mini cart in the top right of your screen. You can hover over this to see the items. If you click on "View All" the system will go to the full shopping cart showing all items added.
- You can add your discount code in the labelled box and click apply coupon - your discount will be shown above the Grand Total if valid.
- Click on proceed to checkout. You can checkout as a guest without making an account or sign in and the system will populate some of your details.
- Complete your billing address details and delivery address if different. This must be a work address which we may validate.
- Continue to Shipping method and select your preference from the options.
- Complete the payment details as requested before completing your order. *Please see our payment processing details for more information.
- You will receive an email confirmation to the email address that you added with your details. The system will automatically update you when the goods are dispatched.
- Payment, Pricing & Promotions
- We accept all major Credit / Debit cards and Paypal as form of payment.
All prices displayed include VAT, if you are outside of the South Korea, VAT will not be applicable.
From time to time we will run special offers and promotions, we reserve the right to withdraw these at any time and they are only valid while stocks last. - Viewing Orders
- You can check the status of all current and previous orders by logging into your account.
From here you can also view tracking numbers and download copy invoices.
- Updating Account Information
- If you need to change any details in your account you can do this by simply logging into the website and clicking HERE!
From your account screen you can amend shipping addresses, email addresses, add reviews, join our affiliate scheme and much more.
